Contact Us

BokBus Garden Route Tour Operator

We want to hear from you. If you have any questions, concerns or feedback, we’re just a message away.

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29 Hughenden Road
Hout Bay, 7806, South Africa

Office hours

Mon to Thu: 07:00 to 17:00
Friday: 07:00 to 18:00

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Got a quick question about accommodation, logistics or what’s included? Check our FAQs – you might find your answer already there.

    Quick answers

    The questions we’re asked most often.

    What is your cancellation policy?

    You may cancel up to 24 hours before your tour departs and receive a refund, less a 5% administration fee. Cancellations must be made in writing.

    More on booking & payments →

    Is a deposit required?

    Yes. A deposit secures your place, and we confirm your booking as soon as it’s received. The amount and balance due date are in your booking confirmation.

    More on booking & payments →

    Where do you collect guests?

    Free collection from Hout Bay, Camps Bay, Sea Point, the V&A Waterfront, the City Centre, Century City, the airport and more, from about 06:00.

    See all pickup areas →

    How big are the groups?

    Most tours run with up to 11 guests, and our 6-Day Backpacker Adventure Tour takes up to 13. Small groups keep it relaxed and personal.

    More on the tour experience →

    What accommodation is included?

    Choose from backpacker dorms, backpacker private rooms or guesthouse rooms with en-suite bathrooms. All bedding is provided, and upgrades are available.

    More on accommodation →

    Is there a luggage limit?

    Luggage space is shared, so please bring one suitcase, one carry-on bag and one small personal item such as a backpack.

    More on transport & logistics →

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